Answers, before
you ask.
Common questions about ordering, shipping, the material, and cutting.
Getting it to you.
How fast do you ship?
Orders ship within 24 hours from Auckland on business days. Delivery takes 1-4 working days, location dependent.
What does shipping cost?
Sample packs ship anywhere in NZ for a flat $5. For all other orders, shipping is calculated at checkout based on your delivery address and order size - you'll see the exact cost before you pay. Rural addresses may incur a small surcharge.
If it's not right.
What's your returns policy?
We accept returns within 30 days of delivery for uncut, unused sheets in original condition. Your rights under the Consumer Guarantees Act apply regardless. Email hello@acrylix.co.nz to start a return.
About the acrylic.
What kind of acrylic do you sell?
All sheets are cast acrylic, available in thicknesses from 2 mm to 10 mm, in over 150 colours, finishes and patterns.
What laser settings should I use?
Cast acrylic cuts cleanly with flame-polished edges. As a starting point for an 80 W CO2 laser: 10-15 mm/s at full power for 3 mm stock. Always test on an offcut for your machine. Our laser cutting guide covers settings, masking and air assist in more detail.
What tolerances should I expect?
Sheet dimensions are cut to ±2 mm. Thickness on cast acrylic can vary up to ±10% across a sheet - normal for the casting process. Pattern and colour distribution vary sheet to sheet.
Does acrylic engrave white?
Cast acrylic does - engraving turns a soft frosty white that contrasts beautifully with the sheet colour. That's a key reason makers choose cast over extruded acrylic, which engraves faint and greyish. Every sheet we sell is cast; see the cast vs extruded guide for the full comparison.
Can I cut acrylic with a diode laser?
Sometimes. Blue diode light passes straight through clear and lightly tinted acrylic, so most diode machines can't cut those. Dark, opaque colours absorb the beam and can be cut slowly with higher-powered diodes, and many opaque colours engrave well. CO2 lasers cut every colour easily. More detail in our laser cutting guide.
Which sheet size should I order?
Match the sheet to your laser bed: 200 × 300 mm suits desktop machines, 400 × 600 mm fits most mid-size CO2 beds, and 600 × 900 mm is for full-size machines and production runs. Our sheet size guide covers how to choose and nest parts efficiently.
What you pay.
What do acrylic sheets cost?
All prices are in NZD and include GST. Per sheet, sized 200×300 / 400×600 / 600×900 mm:
- Classic patterned colours - $22 / $39 / $50
- Glow in the Dark - $35 / $49 / $65
- Botanicals & Pastels - $33 / $74 / $155
- Fluro & Tints - $22 / $39 / $75
- Mirror colours - $35 / $105 / $249
- Gold & Silver Mirror - $35 / $50 / $75
- Everyday Solids - $22 / $39 / $50
The sample pack - any 10 colour chips - is $25. Full details on the sheet size guide.
Do prices include GST?
Yes - all prices are in NZD and include GST. A GST invoice is emailed with every order.
Send a file. We'll cut it.
How do I get a custom cutting quote?
Send your design in any vector format (DXF, SVG, AI, EPS, PDF) via the contact page and we'll quote within 24 hours. Raster images (JPG, PNG) can be used too, at additional cost. Max dimensions 1200 × 2400 mm, thickness 2-10 mm. Production time is confirmed with your quote.